Draft for legal review — replace jurisdiction placeholders before launch.
Aion2Boost (“we”) provides in-game assistance services for the video game Aion 2 — leveling, dungeon and raid completion, currency farming, PvP rating assistance and coaching (“Services”). Services are performed by human players; we do not use automation software.
Orders placed before the game’s global launch are non-binding reservations: no payment is collected, the early-bird discount applies to the first confirmed order, and either party may cancel before confirmation. Live orders become binding when payment is completed and the order is confirmed in the order chat.
Piloted Services require temporary login access, used exclusively for the ordered Service. We connect through region-matched residential connections, do not access payment or personal data stored with the game publisher, and recommend changing your password on completion. Self-play alternatives are offered where technically possible.
ETAs are estimates. Outcomes depending on in-game randomness (item drops, income rates) are described as ranges and are not guaranteed. Where an order becomes impossible due to game changes (patches, content removal), we offer rescheduling, substitution or a refund per the Refund Policy.
Boosting services may conflict with the game publisher’s terms of service. You accept this risk when ordering; our execution practices are designed to minimize it, but no boosting provider can eliminate it. We are not affiliated with NCSOFT Corporation.
Our aggregate liability for any order is limited to the amount paid for it. We are not liable for indirect losses, including in-game penalties imposed by the game publisher.
Contact support first — most issues resolve in the order chat. Formal disputes are governed by the laws of [JURISDICTION].
